When you need non-emergency medical care and don’t want to wait for an appointment, consult with a doctor anytime, from anywhere, via video. You and your eligible dependents have 24/7 on-demand access to a national network of board-certified doctors through LiveHealth Online.
It’s More Convenient and Less Expensive
When you don’t feel well, the last thing you want to do is get dressed and travel to the doctor. With LiveHealth Online, you don’t have to. You can consult with a doctor via the web, phone or mobile app, wherever you are. And you’ll pay an average of $59 per session—less than the cost of a typical office visit.
Services Offered
Doctors can diagnose and recommend treatment for many common, non-emergency conditions, including:
- Allergies
- Cold and flu
- Ear and respiratory infections
- Sinus problems
- Urinary tract infections
- Migraines
- Pink eye
If you need prescription medication, they’ll send the prescription directly to the pharmacy of your choice, electronically or by fax.
Typically, a LiveHealth Online visit with a doctor appointment lasts 10 minutes.
How to Use This Service
Register with LiveHealth Online—and download the mobile app—so you’ll be ready to use this telehealth service when you need it.
Virtual Counseling, Too!
Stress. Anxiety. Depression. Trauma. Get treatment from home or other convenient location.
You can visit with a licensed therapist in four days or less, or consult a board-certified psychiatrist within two weeks. A 45-minute therapy or psychiatry session usually costs the same as an office mental health visit. To schedule an appointment, call 888-548-3432 from 8 a.m. to 8 p.m., seven days a week.
You can get up to eight no-cost virtual counseling sessions through the Employee Assistance Program (EAP).