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Telemedicine

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When you need non-emergency medical care and don’t want to wait for an appointment, consult with a doctor anytime, from anywhere, via video. You and your eligible dependents have 24/7 on-demand access to a national network of board-certified doctors through LiveHealth Online.

It’s More Convenient and Less Expensive

When you don’t feel well, the last thing you want to do is get dressed and travel to the doctor. With LiveHealth Online, you don’t have to. You can consult with a doctor via the web, phone or mobile app, wherever you are. And you’ll pay an average of $59 per session—less than the cost of a typical office visit.

Services Offered

Doctors can diagnose and recommend treatment for many common, non-emergency conditions, including:

  • Allergies
  • Cold and flu
  • Ear and respiratory infections
  • Sinus problems
  • Urinary tract infections
  • Migraines
  • Pink eye

If you need prescription medication, they’ll send the prescription directly to the pharmacy of your choice, electronically or by fax.

Typically, a LiveHealth Online visit with a doctor appointment lasts 10 minutes.

How to Use This Service

Register with LiveHealth Online—and download the mobile app—so you’ll be ready to use this telehealth service when you need it.

Virtual Counseling, Too!

Stress. Anxiety. Depression. Trauma. Get treatment from home or other convenient location.

You can visit with a licensed therapist in four days or less, or consult a board-certified psychiatrist within two weeks. A 45-minute therapy or psychiatry session usually costs the same as an office mental health visit. To schedule an appointment, call 888-548-3432 from 8 a.m. to 8 p.m., seven days a week.

You can get up to eight no-cost virtual counseling sessions through the Employee Assistance Program (EAP).

Learn how

Related Content
EAP and Healthy Journeys
Mobile Apps
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Food is medicine with Virta Health.

Virta is a care program for diabetes and weight loss that uses nutrition and technology to help you reverse your condition.

Learn more

Questions

LIVEHEALTH ONLINE

Telemedicine
888-548-3432
Website

Anthem

Employee Assistance Program
877-657-6060
Website

Benz Main Menu

  • Enrolling
    • Benefits Overview
    • Benefits Eligibility
    • New to Seagate
    • Making Changes To Your Coverage
  • Health
    • Medical
    • Health Savings Account
    • Dental
    • Vision
    • Telemedicine
    • Support for Diabetes and Weight Loss
  • EAP and Healthy Journeys
    • Employee Assistance Program
    • Virtual Therapy
    • Active & Fit Direct
    • Anthem Wellness Resources
  • Financial
    • 401(k) Plan
    • Financial Wellness Email Series
    • Life and Accident Insurance
    • Sick and Disability Pay
    • Flexible Spending Accounts
    • Long Term Care Insurance
    • Employee Stock Purchase Plan
    • SoFi Loans and Refinancing
  • Lifestyle
    • Retirement Readiness
    • Time Off
    • Taking Leave from Work
    • Discount Offerings
    • Family Support
      • Getting Married
      • New Parent Resources
      • Education Assistance
      • Taking Care of My Parents
    • Commuter Benefits
    • Legal Plan
    • Adoption Assistance
  • Resources
    • Who to Contact
    • Mobile Apps
    • Documents
    • 2025 Benefit Changes

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